If you do not find your answer, use Contact or Support in My account.
What is Playout Studio TV?
Windows broadcast automation software: schedule, GCs, advertising and output to vMix or OBS.
How much does it cost?
Annual (renewable) or Full (one-time). Net prices on Buy; invoice adds VAT if requested.
Can one license run on several PCs?
No. 1 license = 1 machine. In special cases support can unbind or issue a new license.
Can the Demo be renewed?
No. One Demo per email and machine. Afterward you can buy Annual or Full with the same email.
What happens to my license when I update?
It is kept. The installer does not erase local data. Demo keeps remaining days; Annual and Full stay on the same PC.
I already activated and could not download. And now?
Signed in, you can download or reinstall even if the license is bound. Use the button on your active license.
How do I pay in Chile and abroad?
Chile: Payku online. Outside Chile: Contact (international purchase). After confirmation you get ID, KEY and download.
Do I need an invoice?
At checkout you can mark “I need an invoice”. Net + VAT is charged. Enter correct tax ID.
I lost the email with ID and KEY. What now?
Sign in to My account with the purchase email (Activate access the first time). There you see ID, KEY and download.
What PC do I need?
Playout runs alongside vMix or OBS. See Requirements (minimum and optimal).
Can I change password or enable 2FA?
Yes, in My account: change password, Security (optional Google Authenticator) and Support.
The app asks for Internet. Is that normal?
Yes. Licenses are checked online. Demo needs connection; Annual/Full have a limited offline grace period.